Oct 10, 2023

How to Add or Remove SANs in Managed SSL

Introduction

The following article will walk you through adding or removing SANs from a Certificate in your Managed SSL account.

Guidelines

You can watch the video below for a tutorial.

 

 

Or, you can check the step by step guidelines below.

1. Log into your GCC Account and select the Managed SSL tab. Then, click Find & Report on Certificates as shown below.

   

2. Use the search function to find the appropriate Certificate and then click the Edit button to bring up the Order Details screen.

   

3. Under the Certificate Actions section, click Add/Remove SANs to proceed. Note: GlobalSign no longer supports AutoCSR. To Add/Remove SANs on an order originally placed using AutoCSR, you must first re-issue and submit a CSR.

   

4. The Enter SAN Option window will appear containing the current SANs listed in your Certificate.

   

5. To add SANs, enter or paste new SAN entries into the window. To remove SANs, delete the SAN entries from the window.

6. Then, click Validate these SANs to continue.

7. The system will detect any newly added SAN and present the total amount as shown below.

   

8. Click Continue, confirm details (as needed) then click Complete.

9. Once you've added the SAN successfully, you will receive an email with the text of your new Certificate.

Pricing Logic

The table below shows the possible scenarios of adding/removing SANs and the corresponding pricing logic. Note: The pricing logic below does not apply to MSSL SAN Licensing.

Scenario	Pricing Logic
Add a SAN (subdomain/FQDN/wildcard SAN)	Payment will be required for each additional SAN added. The cost depends on the SAN type (subdomain, FQDN, and/or wildcard) and the remaining certificate validity. Use Validate these SANs button to assist with pricing calculations.
Add a UCC SAN (www, owa, mail & autodiscover)	UCC SANs can be added free of charge for the Common Name domain. i.e. CN = intranetssltest.com, Free UCC SANs = www.intranetssltest.com owa.intranetssltest.com mail.intranetssltest.com autodiscover.intranetssltest.com
Delete a SAN	Please note that we do not provide refunds for deleted SANs.