PersonalSign Certificate Installation

Jul 30, 2025

PersonalSign Certificate Installation

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During the ordering process, you were given an option to choose the key generation method you prefer for your PersonalSign certificate. Based on your selection, download and install your GlobalSign PersonalSign Certificate with the following guidelines: 

• Download and Install as .pfx (PKCS12)

• Download and Install Using a CSR

• Download and Install Using Internet Explorer (IE) Compatibility Mode

Guidelines

Download and Install Certificate as .pfx (PKCS12) 

1. Click on the link in your pickup email to initiate the Certificate generation and installation process.

2. In the Install Certificate window, enter the pickup password created when you placed your order. Then, click Next.
   
   

3. The Certificate password (19-digits alphanumeric PKCS12 password) will be auto-generated.

   IMPORTANT: Ensure to save this password in a safe location. The Certificate password (Private Key password) is required during Certificate installation. If lost or forgotten, do not close the tab where you entered the delivery link. You can retrieve the password by clicking the back button in the current tab or contact support for assistance.

   
   Then, tick the I Agree to the subscriber agreement box and click Next.
   
   

4. ​Click Download My Certificate to download your certificate as .pfx (PKCS12) file. 
   
   

5. Once your PKCS#12 file is downloaded, it is ready to be installed. 

6. Open the file in the location where it was downloaded. It will open the Certificate Import Wizard window. 

7. Select your preferred Store Location. Then, click Next. 
   
   

8. Select the location and click Next. 
   
   

9. Enter the Private Key Password (Certificate password) that was auto-generated when you downloaded the Certificate. Then, tick boxes of the following options:
   
   • Mark this key as exportable - this will allow you to export the private key from the certificate.
   • Include all extended properties - this will carry over all the certificate details during import.
   
   Then, click Next.
   
   

10. Select the first option and let the Certificate Import Wizard determine the best place for the installation. Then, click Next.

    IMPORTANT: In some instances the certificate may not install under Personal. If this is the case then select the second option and manually browse for your preferred when rerunning the installation.

    
    

11. Review your setting and click Finish.
    
    

12. Click OK to complete the process. Your certificate is successfully installed.  
    
    

Download and Install Using a CSR

1. Click on the link in your pickup email to initiate the Certificate generation and installation process.

2. In the Install Certificate window, enter the pickup password created when you placed your order. Then, click Next.

3. Enter your CSR and tick the I Agree to the subscriber agreement box. Then, click Next.
   
   

4. ​Click Download My Certificate to download your certificate, as well as the Intermediate CA Certificate. 
   
   

5. Once your certificate file is downloaded, it is ready to be installed. 

6. Open the file in the location where it was downloaded. It will open the Certificate window. 
   
   

7. In the Certificate window, click Install Certificate. 
   
   

8. Select your preferred Store Location. Then, click Next. 
   
   

9. Select the first option and let the Certificate Import Wizard determine the best place for the installation. Then, click Next.

   IMPORTANT: In some instances the certificate may not install under Personal. If this is the case then select the second option and manually browse for your preferred when rerunning the installation.

   
   

10. Review your setting and click Finish.
    
    

11. Click OK to complete the process. Your certificate is successfully installed.  
    
    

Download and Install Using Internet Explorer (IE) Compatibility Mode

1. Click on the link in your pickup email to initiate the Certificate generation and installation process.

   IMPORTANT: Ensure that your are downloading this file in the Microsoft Edge browser using Internet Explorer (IE) Compatibility Mode. To enable the compatibility mode, please refer to this page.

2. In the Install Certificate window, enter the pickup password created when you placed your order. Then, click Next
   
   
3. Click Yes to confirm Web Access. 
   
   

4. Tick the box if you wish to make your certificate exportable and select Microsoft Enhanced Cyrptographic Provider v1.0 as your Cyrptographic Service Provider. Then, tick the I Agree to the subscriber agreement box and click Next.
   
   

5. Click Install My Certificate to proceed with installation.
   
   

6. Click OK to complete the process. Your certificate is successfully installed.