Contacting Support

Jul 17, 2024

Contacting Support

Contact Information for Technical Support

Before contacting our support team, please search for your solution in the search bar above, as our GlobalSign Knowledge Base contains many helpful and detailed solutions to commonly asked questions.

All technical questions should be submitted to our Technical Support Team using the Submit a Ticket Form.

To follow up on the ticket or case you have raised with our Technical Support Team via our Submit a Ticket Form, please reply to the email you received after opening the ticket or case. We will reply to you shortly. 

IMPORTANT: Please be advised that our ticket system, phone lines, and chat support are actively monitored and available during our established business hours. To provide you with the best assistance in your query, our team will reply to your query during business hours in your region. Any tickets submitted outside of our operating hours will be addressed promptly the next business day.

Technical Support

• US Toll Free: +1 877 775 4562
• EU: +44 1622 766 766
• UK: +44 1622 766 766
• Singapore: +65 31-580-349
• Australia: +61 3 9988 3988
• Hong Kong: +852 5808 1867
• Russia: +7 (499) 678-2210 ext 2
• For Technical Support's hours of operation, kindly check this out: 
  https://support.globalsign.com/customer/portal/emails/new

Vetting Support

• US: 1-877-467-7543 
• UK: +44 1622 766 766 
• EU: +32 16 89 19 00 
• Email: vetting@globalsign.com
• RU +7 499 6091598 and +7 (499) 678-2210 ext 3

Renewal Department

Do not let your Certificate expire, talk to our renewal team for offers and discounts

• US: 603-570-7060 (Toll Free: 1-877-775-4562) 
• UK: +44 1622 766 766 
• EU (English Speaking): +44 1622 766 766 
• EU (Non-English Speaking): +32 16 89 19 01 
• Email: renewals@globalsign.com

Sales Department

https://www.globalsign.com/en/company/contact/​ 

International Office Locations

GMO GlobalSign Inc. 
Two International Drive
Suite 105, Portsmouth
New Hampshire 03801 
Phone: 603-570-7060 
Toll Free: 1-877-775-4562
Fax: 603-570-7059
www.globalsign.com
sales-us@globalsign.com
Submit Inquiry Online


GlobalSign NV/SA 
Diestsevest 14
3000 Leuven
Belgium
Tel: +32 16 89 19 00
Fax: +32 16 89 19 09
www.globalsign.eu
sales@globalsign.com
Submit Inquiry Online


GMO GlobalSign Australia
333 Canterbury Road, Forest Hill 
Victoria 
3131, Australia 
Tel: +61 3 9988 3988
(AU free call) 1-800-447-568
Fax: +61 3 9923 6561 
www.globalsign.com.au
sales-apac@globalsign.com
Submit Inquiry Online


GMO GlobalSign Pte. Ltd
1 Wallich Street #25-01A
Guoco Tower 
Singapore (078881)
Tel: (+65) 3158 0349 
Fax: (+65) 6500 6366 
www.globalsign.com.sg
sales-apac@globalsign.com
Submit Inquiry Online


GMO GlobalSign Inc.
23rd Fl. Zuellig Building
Paseo de Roxas Ave.,
Corner Makati Ave.,
Makati City, Philippines 1227
Tel: (+63) 2 8225589 
www.globalsign.com.sg
sales-apac@globalsign.com
Submit Inquiry Online

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GMO GlobalSign Ltd 
Maidstone House
Unit B, 2nd Floor
King Street
Maidstone, Kent
ME15 6JQ, United Kingdom
Tel: +44 1622 766 766
Fax: +44 1622 662 255 
www.globalsign.co.uk
sales@globalsign.com
Submit Inquiry Online


GlobalSign K.K.
Cerulean Tower 10F
26-1 Sakuragaokacho,
Shibuya ku,Tokyo 150-8512
Japan
Tel: +81 3 6415 3277
Fax: +81 3 5728 1552
jp.globalsign.com
sales@globalsign.com


GMO GlobalSign China Co., Ltd.
Block C, 18F, No. 1255 Xikang Road,
200060, Shanghai
China
Tel: +86 21 60762537
Fax: +86 21 60761793 
cn.globalsign.com 
sales-china@globalsign.com 


GMO GlobalSign Hong Kong
81 Anson Road
Suite 8.32
Singapore (079908)
Tel: +852 5808 0618
Fax: +852 3010 5853
hk.globalsign.com
sales-apac@globalsign.com 
Submit Inquiry Online

GMO GlobalSign Russia LLC
Savvinskaya naberezhnaya 15
Floor 6, Room 1
Moscow, 119435
Russia
Tel: +7 (499) 678 22 10
sales-ru@globalsign.com
www.globalsign.com/ru-ru