Frequently Asked Questions
- When do I receive my invoice?
- How do I change my billing address?
- Can I change my payment method?
FAQ and Guides
1. When do I receive my invoice?
An invoice will be sent electronically by email to your listed email address, within 24 hours.
2. How do I change my billing address?
- Sign up on portal.
- Upper right corner, Click the Person Icon and select Account Setting.
- Update the billing address and Save.
3. Can I change my payment method?
Contact the GlobalSign Finance department for assistance.
4. Why can't I proceed with my payment?
A credit check maybe required for orders both payment by invoice and credit card, depending on the quota amount.