How to Transfer an SSL Certificate
Dec 4, 2020
How to Transfer an SSL Certificate
Introduction
This article provides step-by-step instructions for ordering a new SSL certificate, such as a DomainSSL, OrganizationSSL, and ExtendedSSL, including how to switch from a competitor. If this is not the solution you are looking for, please search for your solution in the search bar above.
IMPORTANT:
- Starting August 31, 2020, GlobalSign will no longer be issuing SSL/TLS Certificates with a validity period greater than 13 months (397 Days). Check this support article for your reference, 397 Day Maximum TLS Certificate Validity.
- Effective August 31, 2020 when you order a 1 year TLS/SSL Certificate, GlobalSign will automatically provide customers with the maximum validity of 397 days. Essentially, we are providing customers with a 1 year TLS/SSL Certificate plus 30 days bonus automatically. This applies to new and renewal orders, to provide maximum validity for our customers' benefit.
- For "Transfers from a Competitor": We will be removing the "transfer" button from the ordering process since we can no longer provide roll over time.
- For early renewals: Given we can only provide a maximum of 397 days, we recommend renewing within 30 days of expiration to avoid losing any "roll over time." We will continue to allow customers to renew up to 90 days earlier; however, you will only receive a 397 day Certificate. We will also change, renewal email notifications to start at 30 days prior to expiration (instead of 90 days prior to expiration).
Process
- Login to your GlobalSign Certificate Center (GCC) account if you already have one, and select the SSL Certificates tab. If you are a new customer, please go here.
- Press Order Certificate as shown in the diagram below. This will redirect you to the Certificate Application window.
- On the Certificate Application window, select the options that are applicable including ticking the switching from a Competitor option. Note: We offer 30 additional days to be added to the validity period of the certificate as a bonus for switching, you can choose this option by checking the 30 day Bonus box. Click Continue once done.
- Add a Point of Contact by completing the required details (in asterisk) indicated on the Point of Contact for Certificate Delivery / Vetting issues window. You may opt to press the Auto Fill and then click Continue.
- Input your CSR on the Enter your CSR here: box and click Continue.
- You will be required to input your previous certificate that you are switching from in the box provided as shown in the diagram below. Click Continue once done.
- Select one of the Domain Validation Methods we offer as a way to provide you have domain ownership. You can click the links below for the guidelines on how to proceed with each verification method.
- Select a payment method and the click Continue.
- Review your CSR details and then tick the I agree to the Subscriber Agreement. Click Continue.
- You are now done with ordering a new SSL Certificate once you see the diagram below.
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Contact Support
If you are an Atlas portal user, please submit request to support-atlas@globalsign.com.