Dec 13, 2022

This article expands on the payment methods available to customers in the Atlas portal. It covers both payment by Invoice and Credit card. 

Payment by Invoice

After selecting a service subscription, you will need to choose your preferred payment method.

Follow the steps below when paying by Invoice (arrears payment):

1. Select the Invoice tile from the Payment Options page.

   

   Review the Quote Summary on the right-hand side, and click on CONTINUE to confirm.
   
   Note: Though the payment methods remain the same, payment by credit card has been disabled temporarily and would be back soon.
   As of now, the only available option for payment is via invoice.

2. Enter your Purchase Order (PO) number (if you have one), in the box or if no PO number is needed, tick the box to confirm.
   Note: Invoice payments over $5000/£3000/€3500 are subject to credit check.

   

   Click on CONTINUE to proceed to the next page.

3. Review the Quote Summary and Legal Terms.
   Note: Please review, download or print Quote Summary before accepting and continuing.

   

   

4. Tick the box to accept the quote and accept the terms and conditions.
   When both boxes are ticked, Accept Quote & Place Order turns blue.

   You may View/Download the Hosted Service Agreement.
   Click on ACCEPT QUOTE & PLACE ORDER to continue.

   

   Process is complete. Click on RETURN TO DASHBOARD to see the main menu page.

Payment by Credit Card

After selecting a service subscription, you will need to choose your preferred payment method. Follow the steps below when paying by credit or debit card.

1. Select the Credit Card tile from the Payment Options page.

   

   Review the Quote Summary on the right-hand side and click on CONTINUE to confirm.

2. Enter your card details, including billing address, in the following page. Click on SUBMIT.

   

3. Review your order summary and tick the box to accept. Then click on PLACE ORDER.

   
   
   Please review, download or print Quote Summary before accepting and continuing

   

4. Tick the box to accept the quote.
   When box is ticked, the Accept Quote & Place Order turns blue.
   Click on ACCEPT QUOTE & PLACE ORDER to continue.

   

5. Process is complete. Click on RETURN TO DASHBOARD to see the main menu page.

   

Note

• A credit check may be required for orders both payment by invoice and credit card, depending on the quote amount.
• If you are unable to select Invoice, then payment by invoice is disabled in your account. If you need it enabled, contact a Sales Representative / your Account Manager.