Domain Verification Process - Email Verification

Mar 3, 2026

Domain Verification Process - Email Verification

Email Verification

This method is ideal for customers who have access to email for their domain registered contacts or can receive email at a set of predefined domain mailboxes such as admin@example.com and hostmaster@example.com.

This method is applicable to:

• Issuance of DomainSSL (DV) and AlphaSSL certificates
• Adding SANs to CloudSSL certificates 
• Adding OV domains to your MSSL account
• Domain self-validation process for Partner and Retail OV and EV SSL Certificates

How it works?

Customers can input an approver email in DNS TXT records to verify domains for Partner and Retail OV and EV SSL certificates. GlobalSign Certificate Center (GCC) will then obtain and use that address, displaying it on the pages where we list the approver emails for their selection.

Guidelines

1. Upon submission of your order you will be provided with a link to their order-specific Domain Verification Page (DVP) where the domain validations can be performed. Click the link to open the DVP. 
   
   You can find the DVP link on the following channels: 
   • Shown in the order acknowledgement window upon submission of order. 
   
   
   
   • Sent to your email as part of the order acknowledgement email.
   
   • View it in GCC via Search Order History > Enter Order Number or click Search to view all orders > Click the order number > Scroll to the bottom and click the Domain Verification Page link under SANs Options. 
   
   
   
   • Available via the GCC SSL APIs.

   IMPORTANT: If you are still unable to locate the DVP, contact support for assistance and to send you your unique DVP URL. For questions and clarifications about the information presented here, please contact your Account Representative.

2. In the DVP, you can find your order and organization information, as well as the unique Domain Verification Code (DVC) and the list of all SANs in your order. Click the dropdown and select the domain verification method you prefer for your SAN. 

   INFORMATION: For each SAN in the table, you can select one of the domain validation methods listed. In the event that the domain was recently verified for the same Organization (same Applicant), the domain validation of the prior order will be re-used and the domain will appear as already approved.

3. Select Email in the Method dropdown, then click Send Email.

   

4. Select the email address you want to use, then click Send Verification Email. 
   
   

5. Click OK to confirm. An acknowledgment email will be sent to your selected email address containing the link of the approver page.
   
   

6. Go to your email and review the information, then click the link to continue to the approver page. 

7. Click I Approve to authorize the issuance of the SSL Certificate.

8. Once approved, an email will be sent to you confirming the order has been completed with the details of your certificate.