Account & Finance

Reorder - PersonalSign, Code Signing and PDF Signing Certificate

Feb 12, 2025

This article provides step-by-step instructions on how to reorder your PersonalSign or Code Signing Certificate which is needed most commonly when customers forget their pickup password.

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Reorder - SSL Certificate

Feb 12, 2025

How to Reorder Your SSL Certificate Article Purpose: This article provides step-by-step instructions on how to reorder your SSL Certificate, which most commonly happens to customers when they have forgotten the pickup password. For security reasons, the pickup password is only known by the applicant. If you forgot your pickup password, you will need to reorder your SSL certificate.

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Order Cancellation - GlobalSign Certificate Center (GCC)

Feb 12, 2025

Article Purpose: This article provides step-by-step instructions on how to cancel an order through your GlobalSign Certificate Center (GCC) account.

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Order and Phishing Statuses

Apr 2, 2025

This article provides step-by-step instructions on how to look up an order status in your GlobalSign Certificate Center (GCC) and provide explanations for what each of those statuses mean.

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Order Status (Client Certificate Orders)

Apr 2, 2025

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Special Characters Disallowed for Passwords

Feb 12, 2025

When you complete your online certificate request you will be asked to enter a Username and Password of your choice. We support alpha-numeric characters encoded in Unicode-8 and Unicode-16.

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Invoice Management

Apr 2, 2025

How to View, Download, and Request Invoices Article Purpose: This article provides step-by-step instructions on how to view, download, and request your invoices from within your GlobalSign Certificate Center (GCC) account.

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Warranty Policy

Feb 17, 2025

GlobalSign makes material efforts to assure its customers and business partners of the reliability and integrity of its public certification services through trustworthy procedures.

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Value Added Tax

Feb 17, 2025

Please note that if a Value Added Tax (VAT) number is not supplied, GlobalSign will be required to charge the VAT (not applicable outside of Europe)

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