How to Reorder Your SSL Certificate

How to Reorder Your SSL Certificate

Article Purpose: This article provides step-by-step instructions on how to reorder your SSL Certificate,  which most commonly happens to customers when they have forgotten the pickup password. For security reasons, the pickup password is only known by the applicant. If you forgot your pickup password, you will need to reorder your SSL certificate.

  1. Log into your GCC account.

    How to reorder your SSL certificate 01.png
  2. Make sure the SSL Certificates tab at the top of the page is selected. Select Search Order History in the left-hand column.

    How to reorder your SSL certificate 02.png
  3. On the search page you can specify an Order ID (case sensitive), common name or leave it blank to search for all orders. Click Search​.

    How to reorder your SSL ceertificate 03.png
  4. Once you have found the correct certificate, Click Edit.

    How to reorder your SSL certificate 04.png
  5. Click Cancel & Start This Order Again.

    How to reorder your SSL ceertificate 05.png
  6. This will restart the order process and pre-populate your information. You can create a new pickup password on the Certificate Information page.
  7. As the vetting documentation is already associated with this order, the new certificate can be issued almost immediately.

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