Disabling Renewal Emails for Retail SSL

Aug 16, 2024

Disabling Renewal Emails for Retail SSL

Introduction

This article will walk you through the process of disabling renewal notifications for an order. Note that renewal notices are adjusted on a per-order basis and not per-user or per-account. 

Instructions

1. Login to your GlobalSign account by going to https://www.globalsign.com/en and clicking Account Login on the top right of the window as shown below.
   
2. Enter your User ID & Password and press the Login button.
   
    
3. Click on the tab corresponding to your order.
   
    
4. Click the Find Order button; alternatively, you may click Search Order History from the menu on the left. 
   
   
    
5. Enter your order number (case sensitive) and click Search. You may also leave the search box blank to bring up your full order history. 
   
    
6. Click Edit next to the order you wish to change. 
   
    
7. Under the certificate details section, un-check the box next to Send Renewal Reminder E-Mails.
   
    
8. Scroll to the bottom of the page, and click the Confirm button.
   
    
9. Scroll to the bottom of the next page, click Complete. 
   

You will no longer receive renewal notifications for that order.