PersonalSign Installation - Step 1: Download Your Certificate

Apr 21, 2025

PersonalSign Installation - Step 1: Download Your Certificate

Article Purpose: This article provides step-by-step instructions for downloading your Certificate file. If this is not the solution you are looking for, please search for your solution in the search bar above.

Step-by-step Guidelines

1. Once you have approved the application from the ordering process you will receive an email to download the Certificate.
   Click on the link in your pickup email to initiate the Certificate generation and installation process.
   On the Install Certificate window, enter the pickup password created when you placed your order, and then click the Next button.
   
   
2. The Certificate password (19-digits alphanumeric PKCS12 password) will be auto-generated.
   IMPORTANT: Please save this password, copy and paste it in a safe location.
   Note: The Certificate password will be needed during Certificate installation. You can check this article for more information.
   
   Then, tick the I Agree to the subscriber agreement box and click Next.
   
   
3. ​You can now download the PKCS#12 file.
   
   
4. Once your PKCS#12 file is downloaded it is ready to be installed. 
5. You will be prompted to select a destination folder to save your Certificate. 
   
   

Now that you have successfully downloaded your Certificate please move on to the PersonalSign Installation - Step 2: Locate & Install Your Certificate.