Mar 3, 2026

OVERVIEW: This page walks you through the process performing domain verification from the Domain Verification Page of your OV/EV Certificate order. At the completion of this procedure, you will be able complete your domain verification for your SSL certificate. For certificate installation instructions, please refer to this guide.

Domain Verification Page (DVP)

This process enables domain validation to be done entirely by the Applicant, Reseller, or other entity that has applicable domain permissions, which enables the domains to be validated in a matter of minutes. This is a proven process that has been used in our Managed SSL (MSSL) platform, and we're excited to extend it to our remaining GlobalSign SSL products!

Guidelines

1. Upon submission of your order you will be provided with a link to their order-specific DVP where the domain validations can be performed. Click the link to open the DVP. 
   
   You can find the DVP link on the following channels: 
   • Shown in the order acknowledgement window upon submission of order. 
   
   
   
   • Sent to your email as part of the order acknowledgement email.
   
   • View it in GCC via Search Order History > Enter Order Number or click Search to view all orders > Click the order number > Scroll to the bottom and click the Domain Verification Page link under SANs Options. 
   
   
   
   • Available via the GCC SSL APIs.

   IMPORTANT: If you are still unable to locate the DVP, contact support for assistance and to send you your unique DVP URL. For questions and clarifications about the information presented here, please contact your Account Representative.

2. In the DVP, you can find your order and organization information, as well as the unique Domain Verification Code (DVC) and the list of all SANs in your order. Click the dropdown and select the domain verification method you prefer for your SAN. 

   INFORMATION: For each SAN in the table, you can select one of the domain validation methods listed. In the event that the domain was recently verified for the same Organization (same Applicant), the domain validation of the prior order will be re-used and the domain will appear as already approved.

   
   

3. Select your preferred verification method and follow the instructions. 

INFORMATION: To view the instructions and learn more about your chosen verification process, click the appropriate Domain Verification guide below that matches the verification method you prefer.

Frequently Asked Questions

How to remove Non-WWW SANs

GlobalSign will automatically include a non-www SAN when customers request a Certificate with a CN that begins with 'www'.  For example, if you request a Certificate with the common name of 'www.example.com,' we automatically include a SAN for 'example.com.' Customers may remove this extra SAN from the list by doing the following steps:

1. In the DVC section of the Order Details page, click the trash can icon next to the SAN you wish to remove. You can click the black triangle next to this SAN to see the other SANs listed under this domain.
   
   




2. A confirmation window will display. Click Remove to remove the SAN or Close to close the window without removing the SAN.
   
   

What happens when my Domain Verification Code expires?

When you access the DVC section, a message at the top of the page will display, indicating the current Domain Verification Code has expired. Click the Generate New DVC button to generate a new domain verification code. The page will re-load and display the new DVC, with the message at the top of the page: "Domain Verification Code (DVC) Has Been Renewed."  Any pending domains will need to be verified using this new DVC.

What happens when my SAN fails the security check?

When you verify your SANs, they may go into an "In security review" status, which means GlobalSign Vetting Agents are conducting security checks against the SAN. If the SAN fails the security check, the SAN status will be updated and your order will be automatically cancelled. You must re-order the Certificate and not include that SAN in the order for the order to be processed.

My validations were reset, what happened?

Since you rely on seeing accurate Organization information when approving domains, it may be necessary on occasion to reset the domain validation status if Organization information changed during our organization-level verification process. We apologize in advance if this happened, but it's a necessary security step.

 

WHAT'S NEXT: Once you have completed your domain verification, you can now install the certificate upon receipt of email. For certificate installation instructions, please refer to this guide.