Account Management & Finance
Account Management & Finance
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Submitting a support case from Atlas Support Hub
Feb 10, 2025
This article will guide you through submitting a support case from the ATLAS portal. If this is not the solution you are looking for, we recommend using the search bar above.
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Qualified Certificates for Electronic Signing and Seals – Intermediate Certificates
May 13, 2025
Intermediate Certificates help complete a "Chain of Trust" from your SSL or Client Certificate to GlobalSign's Root Certificate. The Intermediate Certificates listed below have been built specifically for the purposes of document signing, and chain to CAs that are part of the EU Trusted List (EUTL). For Qualified Certificates, Intermediate Certificates are already bundled in the downloaded file that you have installed into the token as PKCS#11.
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Install PKCS#12 File - Microsoft Exchange 2007
Feb 18, 2025
This article provides step-by-step instructions for installing a PKCS#12 file in Microsoft Exchange 2007. If this is not the solution you are looking for, please search for your solution in the search bar above.
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Remove Superfish Root Certificate
Dec 6, 2022
Superfish is an Adware application pre-installed on some Lenovo devices that leaves users vulnerable to man-in-the-middle attacks through the presence of a non-standard root certificate with a compromised private key. Removal of this certificate is recommended to mitigate its potential use for MITM attacks.
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Certificates with Future notBefore Date
Feb 3, 2025
In accordance with a directive from Chrome, GlobalSign does not issue Certificates that use a custom validity period with a notBefore date set in the future. The issue date of the Certificate will always be the notBefore date of the Certificate.
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FDA Checklist & FAQs (PersonalSign)
Feb 25, 2025
The Food and Drug Administration (FDA) Electronic Submissions Gateway (ESG) is an Agency-wide solution for accepting electronic regulatory submissions. The FDA ESG enables the secure submission of regulatory information for review.
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Do I need a Qualified Website Authentication Certificate (QWAC)
Feb 10, 2025
A Qualified Website Authentication Certificate (QWAC) is a type of qualified SSL/TLS Digital Certificate under the trust services defined in the eIDAS Regulation.
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Disabling Domain Renewal Notifications for Managed SSL
Feb 19, 2024
This article will walk you through the process of disabling renewal notifications for a domain in Managed SSL.
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How to Renew Your Client Digital Certificate (Document, Code & Email Signing)
Jun 9, 2025
This article provides step-by-step instructions for renewing a client digital certificate. If this is not the solution you are looking for, please search for your solution in the search bar above.
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SSL Configuration Test
Check your certificate installation for SSL issues and vulnerabilities.