Aug 22, 2025
OVERVIEW: This page walks you through the process of adding or removing SANs in your MSSL profile. At the completion of this procedure, you will be able to order a new Certificate in your MSSL account. If you haven't activated MSSL yet, please refer to this page. |
Log into your GCC Account and select the Managed SSL tab. Then, click Find & Report on Certificates as shown below.
Use the search function to find the appropriate Certificate and then click the Edit button to bring up the Order Details screen.
The Enter SAN Option window will appear containing the current SANs listed in your Certificate.
To add SANs, enter or paste new SAN entries into the window. To remove SANs, delete the SAN entries from the window.
Then, click Validate these SANs to continue.
The system will detect any newly added SAN and present the total amount as shown below.
Click Continue, then confirm details (as needed) then click Complete.
Once you've added the SAN successfully, you will receive an email with the text of your new Certificate.
The table below shows the possible scenarios of adding/removing SANs and the corresponding pricing logic. Note: The pricing logic below does not apply to MSSL SAN Licensing.
Scenario | Pricing Logic |
---|---|
Add a SAN (subdomain/FQDN/wildcard SAN) | Payment will be required for each additional SAN added. The cost depends on the SAN type (subdomain, FQDN, and/or wildcard) and the remaining certificate validity. Use Validate these SANs button to assist with pricing calculations. |
Add a UCC SAN (www, owa, mail & autodiscover) | UCC SANs can be added free of charge for the Common Name domain. i.e. CN = intranetssltest.com, Free UCC SANs = www.intranetssltest.com owa.intranetssltest.com mail.intranetssltest.com autodiscover.intranetssltest.com |
Delete a SAN | Please note that we do not provide refunds for deleted SANs. |
Check your certificate installation for SSL issues and vulnerabilities.