Mozilla Policy has clarified that CAs should not generate SSL keys on behalf of Subscribers. As such, GlobalSign has discontinued the AutoCSR feature for publicly trusted SSL Certificates. Subscribers will need to generate and submit a CSR during the ordering and reissue process for all publicly trusted SSL Certificates. For assistance with generating a CSR, please see our Support Articles.
Please note: GlobalSign will continue to offer AutoCSR for our IntranetSSL (privately trusted) SSL Certificates. For more information on IntranetSSL, please view this article.