Account Management & Finance

How To Change Billing Information in GCC

Feb 17, 2025

The GlobalSign Certificate Center (GCC) has the ability to create an additional sub account for billing information. This article will show the step-by-step process of updating the billing information.

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Install Certificate - Microsoft Exchange 2007

Jan 27, 2025

Article Purpose: This article provides step-by-step instructions for installing your certificate in Microsoft Exchange 2007.

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GlobalSign Cross Certificates

Apr 28, 2025

Cross Certificates create alternate trust paths for Certificates. GlobalSign offers Cross Certificates to chain to alternate Root Certificates. This may be useful for customers needing to support legacy devices that only have older, more ubiquitous roots embedded. In addition, GlobalSign offers Code Signing Cross Certificates that chain to the Microsoft Trust Store.

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Reordering Product Packs in Atlas

Nov 19, 2024

This article will guide you through the reordering process from your Product Pack. If this is not the solution you are looking for, we recommend using the search bar above.

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GCC EPKI API Update to accommodate Security Identifier (SID)

Apr 9, 2025

To address a certificate-based authentication vulnerability in domain controllers, Microsoft has published a requirement change to support security identifiers on Certificates for authentication purposes.

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Download and Install Qualified Certificate for Electronic Seals/Signatures

Jun 24, 2025

 This page walks you through the process of downloading and installing your GlobalSign Qualified Certificate for Electronic Signature and/or Electronic Seal. At the completion of this procedure, your Certificate will be ready to place signatures on documents or transactions. 

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Configure PersonalSign Certificate - Office 365

Jun 6, 2025

This support article will guide you through the step-by-step process of configuring S/MIME in Office 365. If this is not the solution you are looking for, please search for your solution in the search bar above.

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How to create a new Profile in EPKI

Jul 2, 2025

This support article will walk you through the step-by-step process of creating a Profile in EPKI. If this is not the solution you are looking for, please search for your solution in the search bar above.

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Code Signing Certificate Setup in Azure Key Vault

May 26, 2025

The following article provides step-by-step instructions for generating and importing a Certificate into Microsoft Azure Key Vault. Note: If this is not the solution you are looking for, please search for your solution in the search bar above.

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How to Identify and Solve Clock Skew Problems with NTP

May 29, 2024

As a GlobalSign customer, sometimes, you will encounter issues with Certificate deployment and installation through the Certificate Automation Manager. One that is recurrent is when a Certificate cannot be installed because a computer receives it outside the Certificate validity period. This happens because the start validity date is in the future compared to the time the computer reads from its local source or its NTP source. As a result, the computer does not validate the Certificate correctly and denies its installation. In this article, we will discuss the main reasons around clock/time skew issues when you are making use of our Certificate Automation Manager solution.

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