Account Management & Finance
Account Management & Finance
-
Cannot Export Private Key from PFX File - PersonalSign Certificate
Jun 6, 2025
Customers will often receive the Cannot Export the Private Key error when trying to install their client digital certificate. This error is seen because the option to mark the private key as exportable was not enabled during the initial installation of the certificate. To solve this issue please follow the instructions to locate and install your certificate again.
Read More -
Introducing Security Identifier (SID) field via our GCC Enterprise user interface
Sep 30, 2025
Starting December 11, 2023, there will be a new field, “Security Identifier (SID)”, available for customers at the time of ordering a Certificate. This new field will be optional until February 10, 2025, wherein it will be mandatory moving on. For more information, please refer to this support article: https://support.globalsign.com/enterprise-pki/gcc-epki-api-update-accommodate-security-identifier-sid
Read More -
Install AATL Certificate via Edge Browser
Oct 8, 2025
This article provides step-by-step instructions on how to download your AATL certificate IE compatibility in Microsoft Edge. If this is not the solution you are looking for, please search for your solution in the search bar above.
Read More -
Customize Start and End Dates - SSL Certificates
Dec 8, 2025
Customizing the Start and End Dates of an SSL Certificate.
Read More -
TLS Protocol Compatibility
Dec 8, 2025
This article focuses specifically on TLS v1.0, v1.1, v1.2, & v1.3 and their compatibility with various software platforms and operating systems, both client and server side. If you would like to know more about what these protocols are & what purpose they serve, please feel free to read on our blog post here.
Read More
SSL Configuration Test
Check your certificate installation for SSL issues and vulnerabilities.