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The following user guides are for products available on the GlobalSign Certificate Center (GCC).

CA/B Forum new set of standards called Baseline Requirements (BR), will take effect on September 1, 2023. It is a significant milestone for the security and privacy of electronic communications, as S/MIME Certificates are used to secure email communications and protect sensitive information. The new requirements ensure that S/MIME Certificates meet a consistent level of security and compatibility, providing a more secure environment for users to exchange information. This development is a positive step towards improving the overall security of the internet and safeguarding users' privacy.

ServiceNow is a cloud-based “workflow automation” platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks. GlobalSign-ServiceNow integration provides ServiceNow users the ability to simplify and streamline the procurement and management of public and private certificates via GlobalSign's Connector.

This article provides step-by-step instructions for installing your Certificate in Windows using Microsoft Edge. If this is not the solution you are looking for, please search for your solution in the search bar above.

This support article contains Frequently Asked Questions regarding the Suspension of EPKI Profiles without Active Certificates.

This support article contains a list of Frequently Asked Questions for QSS (Atlas).

The Certificate Authority/Browser (CA/B) Forum has introduced updates to Baseline Requirements (BRs) for issuing CodeSigning Certificates. Effective 1st June 2023, a private key should be generated and protected in a FIPS 140‐2 Level 2 or Common Criteria EAL 4+ compliant devices for both Standard and EV CodeSigning Certificates. This would mean for Standard CodeSigning Certificate users, the key pair must be generated and stored in a hardware crypto module that meets or exceeds the requirements of FIPS 140-2 level 2 or Common Criteria EAL 4+. In addition, the updates stipulates specific ways on how CA should ensure that private key is generated and protected on the compliant device.

This support article is about the technical documentation and additional resources for GlobalSign's Digital Signing Service (DSS).

Atlas Domain Management enables users to view and manage all domains associated with their Atlas identities and is a critical piece to overall Certificate Lifecycle Management. Through the Atlas portal you can request validation for new domains, delete existing domains, or renew domains before they expire. Your domains will be added to containers called 'identity profiles'. Certificates issued to those domains will include any relevant identity information in the linked profile.

This support article will guide you through the step-by-step guidelines in manually importing or exporting Intermediate Certificate in Adobe. This will guide HSM customers who are impacted with the change of the new root hierarchy for issuance of AATL Signing Certificates.