Aug 6, 2025
OVERVIEW: This page covers everything you need to know about GlobalSign PersonalSign Certificate. For certificate installation instructions, please refer to this guide. Can't find what you're looking for? Get in touch for assistance. |
GENERAL INFORMATION
WHAT IS PERSONALSIGN CERTIFICATE?
WHERE CAN I GET THE GLOBALSIGN PERSONALSIGN INTERMEDIATE CERTIFICATE?
WHAT IS NON-REPUDIATION?
HOW LONG ARE MY PERSONALSIGN CERTIFICATE VALID FOR?
CERTIFICATE MANAGEMENT
HOW DO I ORDER A NEW PERSONALSIGN CERTIFICATE?
HOW DO I RENEW MY PERSONALSIGN CERTIFICATE?
HOW DO I REISSUE MY PERSONALSIGN CERTIFICATE?
HOW DO I CANCEL AND REORDER MY PERSONALSIGN CERTIFICATE?
HOW DO I EXPORT/BACKUP MY PERSONALSIGN CERTIFICATE?
CONFIGURATION
HOW DO I DOWNLOAD AND INSTALL MY PERSONALSIGN CERTIFICATE?
SIGN & ENCRYPT
HOW DO I DIGITALLY SIGN AND ENCRYPT EMAILS USING PERSONALSIGN CERTIFICATE?
NORTH AMERICAN ENERGY STANDARDS BOARD (NAESB)
HOW DO I GET STARTED WITH NAESB CERTIFICATE?
WHAT IS AN EIR CODE?
HOW CAN I REGISTER FOR AN EIR CODE?
WOULD I EVER NEED MORE THAN ONE EIR CODE?
What is PersonalSign Certificate?A PersonalSign Digital Certificate is a Digital ID issued to an entity (i.e. individual or a department) that helps to prove that entity’s identity. The Digital ID binds an individual’s verified identity (typically including the name, company name and email address of the Digital ID owner) to a unique cryptographic credential. PersonalSign Certificates identify, prove and contain different levels of information. GlobalSign's PersonalSign Certificates can be used for multiple purposes:
Learn more about the various uses of GlobalSign's PersonalSign Certificates by visiting the PersonalSign Certificates page on GlobalSign.com. |
Intermediate Certificates help complete a "Chain of Trust" from your SSL or Client Certificate to GlobalSign's Root Certificate. PersonalSign Intermediate Certificates are available here.
Please refer to this page for more information.
PersonalSign Certificates are valid for 39 months maximum. For more information, please refer to this page.
How do I order a PersonalSign Certificate?You can purchase your PersonalSign Certificate in the following platforms:
You can also place an order in bulk (5+ certificates) through GlobalSign’s Managed PKI platform. Benefits of Managed PKI include pre-vetting for instant certificate issuance, volume discounts, easy certificate management and more. Contact an Account Manager to get started with Managed PKI. Once you complete your order, our Vetting team will verify the application details and call to confirm/verify your order (1 – 3 business days). An Organization’s identity is verified by GlobalSign’s vetting team in accordance with the steps described in the GlobalSign CA Certification Practice Statement (CPS). GlobalSign will verify the Organization is legitimate using third party verification services such as a qualified government information source. |
For PersonalSign Certificate renewal, you can only do it once it's ready for to be renewed. The renew button is available in your account for 90 days prior to your Certificate expiring and 7 days after the Certificate has expired. If your certificate is ready for renewal, please refer to this page.
How do I Reissue my PersonalSign Certificate?For PersonalSign Certificate reissue, please refer to this page. Reissue is only advised in the following scenarios:
IMPORTANT: When a PersonalSign Certificate is reissued/renewed a new private and public key pair is generated. Our PersonalSign Certificates are used for three functions, which are affected in the following ways:
|
To Cancel and Reorder your Certificate, please refer to this page. Cancel and Reorder is advised in the following scenarios:
If your Certificate has not been issued or has been available for download for less than 7 days, you should have the option to cancel and reorder the Certificate with the correct information.
If you do not have the option to cancel and reorder the Certificate from your account, please check if you are the same user who placed the order, as you may not have permissions to complete this action.
If you are the user who placed the order but you still do not have the option to cancel and reorder, please contact support for assistance.
Note: Cancellation is only available within 7 days of issuance of the Certificate.
How do I export/back-up my Certificate?Depending on what you’re trying to do, e.g. exporting your Certificate to install on to another machine or exporting your Certificate in a file which is required by a third-party website to authenticate, the following guides should assist you.
|
You can download and install your PersonalSign Certificate by following this page.
Other relevant PersonalSign installation guides:
How do I configure PersonalSign Certificates in mail clients to sign and encrypt emails?GlobalSign's PersonalSign certificates are compatible with the leading programs and are an easy to use. For instructions on how to sign email with your GlobalSign PersonalSign Certificate, refer to the links below:
|
GlobalSign's PersonalSign Certificate is compatible with the leading programs and are an easy to use, cost-effective way to add digital signatures to your email. For instructions on how to sign and encrypt with your GlobalSign PersonalSign Certificate, refer to the links below:
To sign up to an FAA Certificate, please contact the FAA.
Please contact the FAA Helpdesk and they will assist you with this page.
Note: FAA Certificates are handled solely by the Federal Aviation Administration (FAA). For more information on how to manage your FAA Certificate or any other questions, please contact the FAA.
To sign up to a NAESB Certificate, click here.
Note: You’ll need your EIR code before ordering the Certificate with GlobalSign.
Digital Certificates are required to access the NAESB Electronic Industry Registry (EIR). The NAESB EIR is a central repository of information which is required for Wholesale Electric Quadrant (WEQ) commercial interactions including scheduling and transmission management operations. A Digital Certificate issued by a NAESB ACA such as GlobalSign, is required for access.
You can register for an EIR code using this page.
Yes, if your company has different legal names, then each name will need its own EIR code. For more information on how to manage your EPKI account, please refer to the admin guide.
If you are unable to export the private key, this means the option to make the private key exportable was not ticked during the initial installation of the Certificate. In this scenario we would recommend locating the downloaded file of the Certificate on your machine to install the Certificate again. If you no longer have a copy of the original Certificate downloaded on your computer, then you will need to reissue the Certificate to receive a new .pfx file.
If you no longer have a copy of the original Certificate downloaded on your computer, then you will need to reissue the Certificate to receive in a new .pfx file.
Check your certificate installation for SSL issues and vulnerabilities.