Account Management & Finance
Account Management & Finance
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PersonalSign Installation - Step 1: Download Your Certificate
Feb 15, 2024
This article provides step-by-step instructions for downloading your PersonalSign certificate. You will need to open the download link sent to you via email and enter the Pickup Password you created when you placed the order.
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Install an SSL Certificate - Overview
Feb 15, 2024
Once you have submitted your Certificate Signing Request (CSR), ordered your certificate, and the vetting process is complete, you are now ready to install your certificate. You can obtain your certificate at any time through your GlobalSign Certificate Center (GCC) account and it will be sent to you via email as well.
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ICA Revocations and Remediation Steps
Oct 11, 2022
The Certificate Authority (CA) industry was alerted of compliance implications related to the inclusion of a specific extension (OCSP-signing extended key usage) in CA certificates which has, under certain conditions, unintended compliance and security implications. A number of GlobalSign Issuing CAs have been impacted by this issue. While no key compromise or security incident has taken place, we will be revoking these Issuing CA’s as part of our remediation plans in accordance with the CA/B Forum Baseline Requirements and the GlobalSign CPS. Revoked intermediate certificates can cause errors in the validation of certificates signed by these intermediate certificates.
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How to Search for Enterprise PKI (EPKI) Client Certificates - AATL and PersonalSign
Jun 27, 2023
The following guide explains how to search for Enterprise PKI Client Certificate orders.
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How to Search for Client Certificates (non-EPKI) - AATL, PersonalSign, Code Signing
Jun 27, 2023
The following guide explains how to search for Client Certificate orders in GCC (non- Enterprise PKI).
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Overview - Intermediate Certificates
Mar 11, 2024
Intermediate certificates sit between an end entity certificate and a root certificate. They help complete a “Chain of Trust” from your certificate back to GlobalSign’s root certificate.
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Account Management & Finance FAQs
Feb 19, 2024
This support article contains answers to Frequently Asked Questions regarding Atlas Account Management & Finance.
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Alpha SSL FAQs
Feb 19, 2024
What is AlphaSSL? AlphaSSL by GlobalSign is an easy, basic and simple single Domain SSL Certificate, that can be issued fast and covers your site with GlobalSign trust.
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How to Search for DV SSL Certificates - SSL Certificates Tab (non MSSL)
Feb 19, 2024
The following guide explains how to search for SSL Certificate orders in GCC (non Managed SSL).
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397 Day Maximum TLS Certificate Validity
Aug 10, 2020
Due to changes in Apple and Google Root Store Policies, as of September 1, 2020, newly issued SSL/TLS Certificates with a validity period greater than 13 months (397 days) are prohibited by policy and will not be trusted. Therefore, as of August 31, 2020, GlobalSign will stop issuing 2-year publicly trusted SSL/TLS Certificates.
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SSL Configuration Test
Check your certificate installation for SSL issues and vulnerabilities.