Aug 14, 2015, 1:59 PM
To request a WebTrader test account, send an e-mail to ESGHelpDesk@fda.hhs.gov and include the following information:
Read MoreAug 3, 2015, 12:15 PM
Step 2: Order Client Digital Certificate
Read MoreJun 24, 2014, 9:59 AM
Download & Install Your Certificate - FDA ESG
Read MoreJun 30, 2015, 10:27 AM
Export Public Key Open Internet Explorer. Click on the gear icon in the top right-hand corner. Click Internet Options.
Read MoreJul 15, 2015, 11:25 AM
Setting Up a Test Account You will receive a reply to your request in Step 1 from the FDA containing a temporary UserID and Password for your WebTrader test account. Once you receive this e-mail you are ready to set up the test account. Be sure to have the following items available during this process: Company and Contact Information Your Public Key (.p7b) that you exported in Step 4.
Read MoreAug 22, 2017, 2:36 PM
Complete a Test Submission Navigate to https://esgtest.fda.gov/ to launch the FDA ESG Web Trader.
Read MoreJan 6, 2015, 2:48 PM
This error may occur if the user incorrectly enters the pass phrase to their certificate. Be sure to remember the pass phrase to your certificate as this information is only known by the certificate owner...
Read MoreJan 25, 2019, 2:28 AM
The Food and Drug Administration (FDA) Electronic Submissions Gateway (ESG) is an Agency-wide solution for accepting electronic regulatory submissions. The FDA ESG enables the secure submission of regulatory information for review.
Read MoreMar 13, 2017, 7:32 AM
The FDA uses self-signed certificates so the process for this is slightly different than standard S/MIME with trusted certificates.
Read MoreAug 5, 2016, 5:55 AM
This article provides step-by-step instructions for updating the public key in your FDA ESG account. This is necessary if you reissued or renewed your Client Digital Certificate. If this is not the solution you are looking for, please search for your solution in the search bar above.
Read MoreCheck your certificate installation for SSL issues and vulnerabilities.