GlobalSign Support

Reorder - PersonalSign, Code Signing and PDF Signing Certificate

Sep 26, 2019, 3:48 AM

This article provides step-by-step instructions on how to reorder your PersonalSign or Code Signing Certificate which is needed most commonly when customers forget their pickup password.

Reorder - SSL Certificate

Jun 30, 2013, 9:00 AM

How to Reorder Your SSL Certificate Article Purpose: This article provides step-by-step instructions on how to reorder your SSL Certificate, which most commonly happens to customers when they have forgotten the pickup password. For security reasons, the pickup password is only known by the applicant. If you forgot your pickup password, you will need to reorder your SSL certificate.

Order Cancellation - GlobalSign Certificate Center (GCC)

Mar 10, 2020, 3:34 AM

Article Purpose: This article provides step-by-step instructions on how to cancel an order through your GlobalSign Certificate Center (GCC) account.

Order and Phishing Statuses

Jul 31, 2013, 5:13 AM

Special Characters Disallowed for Passwords

Aug 6, 2013, 2:39 AM

When you complete your online certificate request you will be asked to enter a Username and Password of your choice. We support alpha-numeric characters encoded in Unicode-8 and Unicode-16.

Invoice Management

Jun 11, 2018, 9:07 AM

How to View, Download, and Request Invoices Article Purpose: This article provides step-by-step instructions on how to view, download, and request your invoices from within your GlobalSign Certificate Center (GCC) account.

Warranty Policy

Jul 29, 2013, 3:07 PM

GlobalSign makes material efforts to assure its customers and business partners of the reliability and integrity of its public certification services through trustworthy procedures.

Value Added Tax

Feb 18, 2016, 1:40 PM

Please note that if a Value Added Tax (VAT) number is not supplied, GlobalSign will be required to charge the VAT (not applicable outside of Europe)